Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
sears blue service crew Complaint - Refrigerator Blues
sears blue service crew Complaint

sears blue service crew Complaint

ADVERTISEMENT

Refrigerator Blues


I scheduled a Blue Crew technician for Friday August 26th from 1 to 5 PM (on Monday August 15th via internet). I had to take the day off of work without pay.
I I recieved a call on Thursday evening, August 24th at 5:10 PM informing me to call the 800 number to reschedule the appointment. I called and I was informed that the appointment was rescheduled for Thursday September 1st. I told the caller that this was not an option as I already have the day off tomorrow without pay and I cannot afford to take another day off without pay. I askjed to speak to a Supervisor and was put on hold for 20 minutes. I hung up and called back and asked to speak to a Supervisor and was informed that I have been rescheduled for Thursday September 1st. I explained the same thing again and was pou on hold. In about 5 minutes, someone picked up and informed me they were a Supervisor. She was very argumentative and told me I was rescheduled for Thursday September 1st. I again explained that I could not take off another day without pay and that no one would be home Thursday for the sppointment so there was no reason to send anyone. I am very sorry that I trusted the Sears name and attempted to use their service. Never Again!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to sears blue service c...
SUBMIT a ticket
for sears blue service c...
WATCH videos
for sears blue service c...
More sears blue service crew Reviews and Complaints MORE reviews and complaints
for sears blue service c...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


illinois13 says: (6 years ago)
 0
Pretty much the same experience for me, only much worse..I have several service contracts with Sears, and previously things were ok. I'm assuming that Sears/Kmart are about to go belly-up & I am going to ask for a full refund of my contract fees.
I am currently on hold with them (over 15 minutes now, over 50 minutes on Saturday). I think their CSRs are all overseas & don't give a crap about anything.

BEWARE!!



Alestrange says: (6 years ago)
 0
Same exact experience. Except I waited on hold for a supervisor until they just disconnected me. Such a joke of a company.



mattbparker says: (6 years ago)
 0
I had the same experience today. I feel your pain. Did you ever get any response from sears?




login with Facebook and share your reviews

More sears blue service crew reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team