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sears blue service crew Complaint - Website shopping review - Washer
sears blue service crew Complaint

sears blue service crew Complaint

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Website shopping review - Washer


I set an appointment to have my washer repaired on 12/18. The website states that the technician will call before arriving. The technician called when they were at my door. I didn't hear him and received a call from the dispatcher stating he weas at the door. Wehn I went to the door no tech. I called the number that was given and was told they would have him return and if I didn't hear from them to call back in 20 minites. 45 minutes later I called and then was told that nothing could be done today, they were out of the area. Speaking to a supoervisor and after getting upset, then they could do something. Why then?I also spoke to customer service that said that nothing could be done and the stastement on nthe website weas incorrect. Again, why is that stated? I did not reschedule. I will look elsewhere to get my washer repaired. And there will be no future shopping at Sears.


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