Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
sears blue service crew Complaint - scheduling services
sears blue service crew Complaint

sears blue service crew Complaint

ADVERTISEMENT

scheduling services


My dishwasher needed a repair and I wanted my washer and refrigerator to have a yearly check up too. I waited 3 weeks so that all this could be accomodated. The night before my appointment I did not receive a courtsey call. The following day I called to confirm the appointment. Yes a technician would repair the dishwasher and look at the washer. I asked about my frig and was told that an appointment for next week was scheduled. I didn't make that appointment and wasn't aware of the change! I feel like my time was not considered. A scheduler did try to send out a tech that day, but as it turned out he didn't show and I was left waiting with no tech, no call, no apology! The work the tech did was professional. The scheduling has a lot to do to improve, especially if a costumer sets aside a day to have all things addressed at once... I waited more than 3 weeks so this could happen.

So you can understand my distress.I also used the Sears chat on line service.I did not get any satisfaction and felt as if we weren't speaking the same language. Are they outsourced? I won't use that option again! Please don't take advantage of me or my time.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to sears blue service c...
SUBMIT a ticket
for sears blue service c...
WATCH videos
for sears blue service c...
More sears blue service crew Reviews and Complaints MORE reviews and complaints
for sears blue service c...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More sears blue service crew reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team