sears blue service crew Support Ticket

washer woes

Created By: ncurran's Picture ncurran Last Reply: ncurran's Picture ncurran
Priority Level: [High] Status: [Open]
Created: 10 years ago Last Updated: 10 years ago
Department: N/A Replies: 0

Bought a Frigidaire washer 11/24/12. Six service calls/ technicians later, the washer is still leaking water from the bottom.
Made my seventh service call 7/30/14.
Called Sears Resolution Hotline and was given excuses, put on hold and never apologized to. The 5 techs I have had so far gave different ideas as to what was the problem and some even failed to order all the parts needed or the correct parts needed. It's been a nightmare. Sears will never get my business again.


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